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WatuPosted 2 months ago

Back Office Analyst

$31,200–$31,200 year

On-siteSão Paulo, São Paulo, Brazil

Full TimeMediumServices

Job Summary

Conduct thorough Know Your Customer (KYC) and Know Your Business (KYB) checks for individuals and legal entities, validating registration details and reviewing contracts for authenticity and compliance. Perform comprehensive due diligence on clients and partners to assess risk factors, ownership structures, and business activities while maintaining up-to-date records. Evaluate operational and fraud-related risks during onboarding and throughout the customer lifecycle, collaborating with Risk, Compliance, and Collections teams to recommend mitigating actions and process improvements. Ensure accurate and timely customer database registration, resolving errors and duplications to uphold data integrity. Track and audit documentation across the customer journey, reporting anomalies to support corrective actions and maintain a secure document management system. Provide training to sales teams on KYC standards and data quality expectations, sharing insights on compliance trends to improve frontline accuracy. Requires KYC/KYB experience, workflow automation tools, and fluent English; full degree and solid back office operations background required.

Required Qualifications

  • experience in KYC/KYB processes
  • experience in document analysis
  • validation of registration data
  • fraud prevention
  • history of working with Compliance and Risk areas
  • conducting registration reviews
  • implementing improvements in onboarding processes for clients, stores, and salespeople
  • analytical skills
  • results-oriented focus
  • compliance-focused vision oriented towards the customer experience
  • Complete degree
  • Solid experience in back office operations, registrations, and/or fraud prevention
  • Knowledge of fraud prevention tools and data analysis
  • Fluent English

Desired Qualifications

  • Experience with workflow automation tools such as Zapier or Make
  • Excellent written and verbal communication skills
  • Basic knowledge of Python, SQL, and BI
  • Excel and registration management systems and Google tools

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