Back of House Supervisor - World Golf Village
$33,280–$33,280 year
On-siteSaint Augustine, Florida, United States
Job Summary
Provide direct supervision of Resort Associates and Playtime Coordinators, including leading, training, and coaching based on company standards. Assist management with employee training, assigning work, coaching, and conducting performance reviews. Maintain cleanliness of suites and guest areas while feeding, exercising, and providing daily care for all guests. Report and document potential hazards or behavioral problems involving guests or employees to the management team. Assist new and existing team members in completing required LMS courses and training guides. Perform additional duties as required by the management team. This role involves considerable physical labor, including pet handling, walking, and lifting up to 60 lbs.
Required Qualifications
- Strong organizational, cash management, and sales skills
- Comfortable leading by example, including 'hands-on' task management
- Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
- Exceptional communication and interpersonal skills
- Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
- Valid driver's license
- Ability to pass criminal background check
- High school diploma or GED
- One to two years related experience and/or training
- Ability to perform a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
Desired Qualifications
- Prior supervisory experience
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