B2B Order Management Specialist
$52,000–$52,000 year
HybridStratham, New Hampshire, United States
Job Summary
B2B Order Management Specialist at Lindt in Stratham, NH (hybrid role with three days per week in the corporate office). Responsible for accurate order processing, handling customer inquiries, coordinating customization requests, generating quotes, and ensuring timely communication across the B2B sales team, fulfillment, and external vendors. Serves as a liaison to ensure seamless end-to-end customer experience, manage orders from entry to fulfillment, monitor status, and collaborate with Finance/Accounts Receivable as needed. Requires strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
Desired Qualifications
- Bachelor’s degree preferred, or equivalent relevant work experience
- 1–3+ years of experience in a customer service, order processing, or administrative support role
- Experience in a B2B, retail, hospitality, or consumer goods environment is a plus
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