B2B Inside Sales/Client Services Specialist
$55,000–$70,000 year
On-siteEnglewood, Colorado, United States
Englewood, Colorado, United StatesOn-siteFull Time$55,000–$70,000 year
Full Time
Job Summary
Manage the full order lifecycle for assigned business customers by engaging in consultative product recommendations, executing strategic quotes, and coordinating expediting and delivery. Build long-term relationships as the primary point of contact, performing account reviews, managing inquiries, and resolving issues through collaboration with sales, supply chain, and engineering teams. Maintain accurate CRM documentation and contribute to process improvement initiatives while leveraging internal product knowledge to support evolving customer needs.
Required Qualifications
- 3 to 5 years of B2B customer service experience
- Excellent written and verbal communication skills
- customer-first mindset
- Strong organizational skills
- ability to manage multiple priorities in a fast-paced environment
- Analytical mindset
- strong attention to detail
- commitment to accuracy
Desired Qualifications
- ideally within a distribution or supply chain environment
- 1 year of sales experience
- Associate's or Bachelor's degree
- equivalent professional experience
- Proficiency in Microsoft Office Suite
- advanced Excel skills
- Experience with CRM platforms (e.g., Microsoft Dynamics, Salesforce, or similar)
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