Azure DevOps Administrator & SDLC Process Analyst
RemoteUnited States
Job Summary
Administer the C5MI Azure DevOps environment end-to-end, including projects, area paths, security groups, and inherited process templates. Configure boards, work items, queries, dashboards, and Azure Test Plans while maintaining Golden Templates and cloning new project environments. Advise delivery and PMO leadership on ADO setup for new engagements, translating SDLC framework requirements into concrete configuration choices. Coach delivery teams on correct tool usage, enforce work-item discipline, and ensure bidirectional traceability between requirements, test cases, and defects. Produce monthly compliance reports, audit ADO state against CMMI standards, and surface drift before it impacts gates. Serve as the primary support contact for ADO questions, onboard new hires, and identify automation opportunities.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline with 3-5 years of related experience—or no degree with 5-7 years of equivalent professional experience in lieu of degree
- 3+ years of hands-on Azure DevOps (or equivalent: Jira/Confluence/GitLab) administration experience — including process customization, work-item type editing, custom fields and rules, picklists, and area / iteration path management
- Demonstrated experience with ADO queries (WIQL), shared dashboards, and reporting; familiarity with the ADO REST API for bulk operations
- Hands-on experience with Azure Test Plans — test plan / test suite structure, test case authoring, test execution, and integration with the work-item traceability model
- Practical understanding of an SDLC framework (Agile, CMMI, or similar) with the ability to translate process requirements into work-item structure and rules
- Strong attention to detail and process orientation; comfortable enforcing standards and identifying drift before it becomes a finding
- Excellent written and verbal communication; able to explain tooling and process expectations clearly to mixed audiences (engineers, functionals, project managers, customers)
- Ability to coach peers on process and tooling — patient, instructional approach rather than gatekeeping
- Self-directed; able to prioritize across multiple projects and request streams simultaneously
- Must be able to travel up to 10% throughout the year to attend in-person meetings as needed
- Must be able to obtain and maintain a government clearance
Desired Qualifications
- Working knowledge of and compliance discipline for CMMI Development Level 3 — exposure to a Level 2 or Level 3 appraisal, evidence preparation, or organizational process-improvement implementation
- Experience supporting SAP delivery work (EWM, TM, or other modules) — understanding of transports, configuration vs custom development, and SAP-specific work-product patterns
- Experience supporting federal / DoD contract work — familiarity with CMMC, 8570/8140 controls, DLA / DoD vocabulary, and the artifact discipline those contracts require
- Power BI and/or SQL skills sufficient to build self-service dashboards over ADO and adjacent data
- com administration experience (or equivalent project-management tool integration with ADO)
- ServiceNow, SAP Solution Manager (SOLMAN), or other customer-tool exposure — sufficient to set up reliable cross-reference conventions
- ITIL Foundation, ISO 9001 / 27001, or PMP/PMI-ACP certifications
- Scripting fluency (PowerShell, Python, or Node.js) for ADO automation and bulk operations
- Prior exposure to consulting or professional-services delivery environments
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