Ayudante Recepción

Conduct check-in and check-out processes, manage room key control, and handle luggage and mail logistics. Execute cash reconciliation, secure box rentals, and coordinate room changes while supervising assigned bell staff. Manage incoming calls and handle room sales inquiries, resolving incidents without providing final solutions. Operate under a 40-hour weekly schedule with rotating shifts, requiring a minimum of one year in reception, tourism studies, and high-level English proficiency. Knowledge of SAP is highly valued. This stable position offers competitive compensation and real growth opportunities within Catalonia Hotels & Resorts' Madrid locations.