Awake Overnight Resident Assistant
$46,342–$46,342 year
On-siteBoston, Massachusetts, United States
Job Summary
Maintain the residence in a state of good repair, orderliness, and safety by conducting daily security and wellness rounds, ensuring fire safety standards are met, and enforcing policies for a supportive, inclusive environment. Engage in relationship building, conflict de-escalation, and motivational interviewing while accurately documenting observations, incidents, and client encounters during your shift. Manage inventory of client belongings, food, and household supplies, including collection, distribution, and laundering, while assisting with daily office functions such as filing, phone coverage, and record maintenance. Communicate facility information to management and peers through oral and written reports in the daily log and incident reports. All staff must remain awake for the entire 8-hour shift from 12 AM to 8 AM Monday through Friday.
Required Qualifications
- Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status.
- High School diploma or equivalent.
- Strong organizational, writing, and communication skills.
- Knowledge of or openness to Addiction/Recovery and Harm Reduction Practices/Philosophy or a willingness to acquire within the first six months of employment.
- Excellent verbal communication skills including an ability to have open and affirming conversations.
- Ability to work and relate to residents in a helpful, directive, and compassionate manner.
- Ability to work independently and cooperatively as a member of a professional team.
- Must be CPR certified (may be obtained upon hire)
- Completed TB screening (may be obtained upon hire)
- Three work related professional references; at least 2 from manager or supervisor.
- All staff are required to be awake for the entire shift.
- Valid Massachusetts driver's license and safe driving points of 00, 98, 99, 01, 02, or 03.
Desired Qualifications
- Experience working with families, parents, and youth experiencing housing instability and trauma.
- Previous experience in nonviolent crisis intervention, de-escalation, and milieu management.
- Working knowledge of HIV/AIDS and viral hepatitis, homelessness, substance use, STIs, and sex work as well as health-related social issues faced by persons who use drugs.
- Proficient computer skills, including the use of Microsoft Word and Excel and other databases.
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