AVP, Scam Investigation
On-siteBangkok, Bangkok, Thailand
EXPIREDBangkok, Bangkok, ThailandOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Conduct day-to-day scam investigation activities by interacting with clients to verify suspicious card transactions and handle fraud-related inbound calls. Develop objectives, policies, and plans to maximize market penetration while managing overall credit risk and collections for the commercial and consumer card business. Perform first-level customer contact to confirm fraudulent activity and gather necessary information regarding criminal records for candidates in accordance with bank policy.
Required Qualifications
- Valid driver's license
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Must have a CDL
- Bachelor's degree
- 5+ years Python experience
- Order to Cash
- Risk Identification
- Business Acumen
- Time Management
- Stakeholder Management
- Excellent verbal and written communication skills
- Demonstrated leadership in cross-functional teams
- Must be able to effectively lead and coach others
- Strong attention to detail
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Bachelor's degree
- 5+ years Python experience
- Order to Cash
- Risk Identification
- Business Acumen
- Time Management
- Stakeholder Management
- Excellent verbal and written communication skills
- Demonstrated leadership in cross-functional teams
- Must be able to effectively lead and coach others
- Strong attention to detail
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