Auxiliar Guest Service Bilíngue Recepção
On-siteRio de Janeiro, Rio de Janeiro, Brazil
Rio de Janeiro, Rio de Janeiro, BrazilOn-siteFull TimeBachelors DegreeEnterprise
Full TimeBachelors DegreeEnterprise
Job Summary
Conduct check-in and check-out processes while delivering personalized guest service through in-person, telephone, and digital channels. Provide hotel information and support concierge activities and reception administrative routines to ensure high-quality standards. Maintain cordial, agile, and detail-oriented interactions that contribute to overall guest satisfaction. Requires advanced English proficiency and a bachelor's degree in hospitality or related fields. Located at the Santa Teresa Hotel RJ, a historic 1850 coffee farm offering rustic elegance in Rio de Janeiro.
Required Qualifications
- Ensino superior em Hotelaria, Turismo, Administração, Relações Internacionais ou áreas correlatas
- Inglês avançado
- Facilidade para trabalhar em equipe
Desired Qualifications
- Experiência com atendimento ao cliente
- Conhecimento do Pacote Office
- Outros idiomas
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