Auxiliar de Suporte Técnico - Campo Grande/ MS

Provide technical support to users by resolving hardware and software issues, registering and tracking tickets in the service system, and assisting with equipment installation and configuration. Guide users on proper tool usage, collaborate on process improvements, and maintain updated documentation for procedures and solutions. Ensure adherence to the Health, Safety, and Environment Management System policy, including identifying environmental hazards, health risks, emergency scenarios, and executing operational controls during emergencies. Requires a technical course in Informatics or related fields, customer service experience, and knowledge of Windows and Linux systems. Valid offers medical assistance, dental insurance, Ifood, Wellhub, and transport benefits.