AUXILIAR ATENDIMENTO
On-siteSalvador, Bahia, Brazil
Job Summary
Conduct in-person, phone, email, and WhatsApp support for students, families, and clients at the unit. Direct demands, clarify inquiries, and facilitate necessary referrals while maintaining cordiality, clarity, and objectivity in all interactions. Assist with internal communication channels after specific training and contribute to the organization and flow of the secretariat's daily operations. Ensure a positive experience for all public contacts through active listening and professional posture. Requires high school diploma, prior public service experience, and strong verbal/written communication skills. Full health, dental, and life insurance plans, plus food allowance, transport, and wellness benefits.
Required Qualifications
- Ensino Médio completo
- Experiência anterior com atendimento ao público
- Vivência com atendimento presencial, telefônico, e-mail ou canais digitais
- Boa comunicação verbal e escrita
- Facilidade para lidar com diferentes públicos
- Organização e agilidade no atendimento de demandas
- Cordialidade, postura profissional e escuta ativa
- Capacidade de aprender e se adaptar a canais e sistemas internos específicos
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