Automotive Used Sales Consultant- Ferman Chevrolet Brandon
On-siteTampa, Florida, United States
Job Summary
Review online vehicle inventory daily to ensure accuracy across the dealer website and third-party platforms. Respond to in-store and online sales inquiries via CRM, chat, email, text, and social media to match guests with available vehicles. Film brief overviews for interested guests, schedule test drives, and accompany them to demonstrate features and technology. Overcome objections throughout the sales journey, coordinate transaction paperwork, and deliver sold vehicles while introducing guests to the service department for maintenance scheduling. Prospect for new business using the dealership database to develop a personal book of repeat clients and update guest profiles to maintain required CSI scores.
Required Qualifications
- Prior automotive or retail sales experience
- Exceptional Guest service skills
- Excellent verbal & non-verbal skills, listening and problem-solving skills
- Knowledge of Microsoft Office suite
- High school diploma or GED equivalent
- Valid US government issued Driver's License
- Safe driving record
- Eligible to work in the United States
- Must be able to pass a pre-employment background screening and drug test
Desired Qualifications
- Bi-lingual with proficiency in both English and Spanish
- Experienced at using CRM software
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