Automotive Technical Helpdesk Engineer
On-siteBudapest, Budapest, Hungary
Budapest, Budapest, HungaryOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Diagnose complex technical issues and support the dealer network with quick solution finding for technical product issues. Work closely with workshop technicians and dealerships to provide repair instructions via specified communication channels, acting as the interface between the manufacturer and the dealer network. Leverage practical workshop experience to support solution development across the entire product range. Fluency in English and a CEE language is required, along with a proven track record in automotive experience, ideally within a dealership, workshop, or at a manufacturer.
Required Qualifications
- Proven automotive experience, ideally in a dealership, workshop or at a manufacturer
- Confident in technical concern resolution and warranty procedures
- Fluency in any CEE language and English
- Very good verbal and written communication skills
- High attention to detail
- Ability to work on own initiative
- Flexible and proactive personality
- Personal qualities of integrity
- Credibility
- High level of organizational skills
- Time management skills
- Strong business acumen
- Customer focus
Desired Qualifications
- Aftersales retail experience
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