Automotive Service Writer
$50,000–$120,000 year
On-site · Lakewood, Colorado, United States
Job Summary
The Automotive Service Writer at Emich Chevrolet is responsible for acting as a liaison between customers and service technicians, ensuring exceptional customer service. Key responsibilities include greeting customers, writing service orders, communicating about repair timelines and costs, and monitoring vehicle progress. The ideal candidate has a high school diploma, automotive service advisor experience, strong communication skills, and the ability to work efficiently in a fast-paced environment. Proficient computer skills and detail orientation are essential.
Required Qualifications
- Proven experience as an automotive service advisor or service writer.
- Valid driver’s license with a clean driving record.
- Strong communication and interpersonal skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Detail-oriented with strong problem-solving skills.
Desired Qualifications
- Accredited training in customer satisfaction, service advisor skills, and quality control is highly desirable.
- Experience with service management software preferred.
Additional Requirements
- Bilingual is a plus.
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