Automotive Service Technician

Advanced Diagnostics: diagnose complex drivability, performance, and electrical concerns using scan tools, lab scopes, and testing equipment; perform advanced troubleshooting on vehicle electrical systems and wiring; diagnose EV and hybrid vehicle systems; troubleshoot network communication and module-related issues; verify repairs and ensure issues are corrected properly the first time. Technical Expertise: use factory and aftermarket scan tools, perform waveform analysis with lab scopes, conduct module programming and updates using J2534 tools, apply the structured diagnostic process (Concern, Cause, Correction), and document findings with diagnostic journaling. Team Collaboration: work with technicians to solve difficult vehicle concerns, mentor and teach diagnostic techniques, maintain clear communication with service advisors, management, and customers, and stay adaptable to new technologies. Desired Skills & Attributes: strong analytical and critical-thinking abilities, advanced electrical and wiring knowledge, commitment to strategy-based diagnostics, excellent troubleshooting methodology, attention to detail, effective written and verbal communication, continuous learning, ability to clearly explain root-cause failures, professionalism and accountability, commitment to quality repairs and customer satisfaction. Technical Competencies: diagnostic strategy and root-cause analysis, advanced drivability diagnostics, electrical and network troubleshooting, lab scope operation and waveform interpretation, J2534 programming tools, EV and Hybrid diagnostics, module programming and calibration, digital repair documentation. What Success Looks Like: diagnose vehicles accurately and efficiently, identify root causes, produce quality repairs with minimal comebacks, serve as a technical resource, and help develop diagnostic capabilities of other technicians. Location: South Bend, IN, United States (South Bend, IN 46628, United States).