Automotive Service Technician
On-siteBristol, Wisconsin, United States
Job Summary
Troubleshoot customer concerns using administrative and technical tools while ensuring vehicles are maintained to local area and factory recommendations. Act as a secondary customer greeter at Service Drive, inspect every vehicle for additional sales opportunities, and address all original customer concerns before moving onto additional sales. Deliver safe and honorable vehicle service as promised the first time, ensuring the customer's vehicle is returned cleaner than when it arrived. Complete all paperwork correctly, attach required shop forms to the RO hard copy, and participate in Factory or in-house sponsored training programs. Perform any other duties assigned by the Service Manager, ASM, or Group Leader while maintaining a professional appearance and work ethic.
Required Qualifications
- Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Ability to read and comprehend instructions
- Ability to exercise good judgement
- Valid State drivers license and good driving record
- High school diploma or equivalent
- Must have technical aptitude displayed by ASE certification
Desired Qualifications
- Technical or trade school degree preferred
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