Automotive Service Manager
$31,200–$31,200 year
On-siteGreenwood, South Carolina, United States
Job Summary
Run the day-to-day operation of the shop, setting the hospitality standard and holding the team to it. Lead, coach, and develop service advisors and technicians while driving sales through trust and education. Manage shop workflow, scheduling, and inventory to maximize productivity and control operating expenses. Own daily numbers including sales, labor, and gross profit, ensuring repairs are done safely, correctly, and on time. Review repair recommendations for accuracy, handle customer concerns head-on, and build relationships with fleet accounts and local businesses. Perform opening and closing duties while maintaining compliance with safety and environmental standards. This role requires a proven leader in an automotive service environment with experience managing both technicians and service advisors, operating under a schedule that includes closed evenings and Sundays.
Required Qualifications
- Proven leadership in an automotive service environment — Service Manager, Shop Manager, Assistant Manager, Service Advisor, or similar
- Automotive repair industry experience required
- A natural leader who builds teams and develops people, not just directs traffic
- Exceptional at guest experience and communication — you make people feel taken care of
- Sales-driven with integrity — you educate customers, you don't pressure them
- Can read repair orders and understand maintenance recommendations
- Sharp on organization and time management under pressure
- Basic computer and point-of-sale proficiency
- Valid driver's license with a clean driving record
- Lift up to 50 pounds without assistance
- Ability to safely operate customer vehicles
- Comfortable moving between the office and the shop floor
Desired Qualifications
- ASE certifications
- Experience with shop management software
- A track record managing both technicians and service advisors
- Fleet account management experience
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