Automotive Service Manager
On-siteLander, Wyoming, United States
Job Summary
Lead and develop a high-performing service team including advisors, technicians, and support staff. Drive department profitability while maintaining top-tier customer satisfaction scores. Oversee daily operations covering workflow, scheduling, and quality control. Coach, train, and hold team members accountable to performance standards. Ensure compliance with manufacturer standards, safety protocols, and company policies. Collaborate with Parts, Sales, and Management to deliver an exceptional customer experience. Monitor key performance indicators such as labor efficiency, labor efficiency ratio, cost per repair, and retention rates. This role requires 3+ years of automotive service management experience and a valid driver's license. Join Fremont Motors, a family-owned Wyoming dealership group, for a stable, long-term opportunity with competitive incentives and relocation assistance.
Required Qualifications
- 3+ years of automotive service management or leadership experience
- Strong knowledge of dealership service operations and KPIs
- Proven ability to lead, motivate, and develop teams
- Excellent communication and customer service skills
- Organized, decisive, and solutions-oriented
- Valid driver's license and insurable driving record
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