Automotive Service Manager
On-siteMobile, Alabama, United States
Mobile, Alabama, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Supervise technicians and service personnel by planning schedules, assigning work, and following up on completion. Coach teammates on operational issues within ISI systems, service standards, and wheel torqueing processes. Evaluate performance and productivity of all service department staff while managing parts inventory and outside purchases. Work directly with customers on sales, service opportunities, and adjustments. Ensure store safety by enforcing equipment maintenance, layout compliance, and OSHA laws. Assist the Store Manager in the final stages of the recruiting process.
Required Qualifications
- Outstanding leadership and store management skills
- Ability to work in a fast-paced work environment
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
- Minimum of 2 years' experience in a Service Manager role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws and MSDS Compliance
- Prolonged periods of standing, stooping, and bending
- At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
- Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
- Ability to meet the physical requirements listed for this role
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