Automotive Service Manager
On-siteWaveland, Mississippi, United States
Job Summary
Supervise technicians and service personnel by planning duties, assigning work, and following up on completion. Coach teammates on operational issues, ISI systems, and service standards while enforcing wheel torqueing processes and ensuring proper inspections. Manage parts inventory, outside purchases, and in-house restocking to comply with the Tire Purchase Program. Evaluate performance and productivity of all service department staff. Work directly with customers on sales, service opportunities, and adjustments. Ensure store safety by maintaining equipment, supervising the shop area, and enforcing OSHA laws and MSDS compliance. Assist the Store Manager with final employment decisions during the recruiting process.
Required Qualifications
- Outstanding leadership and store management skills
- Ability to work in a fast-paced work environment
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
- Excellent verbal and written communication
- Ability to develop professional relationships with customers and team members
- Minimum of 2 years' experience in a Service Manager role
- Proven track record of exceeding business objectives
- Ability to work efficiently both individually and as part of a team
- Solid knowledge of basic OSHA laws and MSDS Compliance
- Prolonged periods of standing, stooping, and bending
- At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
- Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
- Agreeing that you are able to meet the physical requirements listed for this role
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