Automotive Service Manager
On-siteCocoa, Florida, United States
Cocoa, Florida, United StatesOn-siteFull Time
Full Time
Job Summary
Provide high quality customer service and satisfaction at or above company standards while maintaining good working relations with factories. Motivate, coach, and lead a dynamic service selling and technical team, effectively supervising workloads and schedules to achieve sales, productivity, and profitability goals. Assist in diagnosing vehicle problems, warranties, services, and repairs while ensuring the department operates safely according to established policies and federal, state, and mandated regulations. Perform other duties as assigned by the General Manager.
Required Qualifications
- Must be results-driven, highly energized, customer service oriented LEADER
- Must have a passion for taking care of customers
- Excellent organization skills and effective verbal and written communication skills
- Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
- Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
- HS Diploma required
- Must have a current, valid driver's license
Desired Qualifications
- Dealerbuilt experience a plus
- college degree a plus
- ASE or manufacturer certifications a plus
- Computer experience
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