Automotive Service Cashier / Receptionist
On-siteFrederick, Maryland, United States
EXPIREDFrederick, Maryland, United StatesOn-siteFull TimeAutomotiveLarge
Full TimeLargeAutomotive
Job Summary
Greet customers, direct them to appropriate departments, and answer basic inquiries while maintaining a professional, friendly demeanor. Intercept and screen incoming calls, taking thorough messages and communicating them to relevant parties promptly. Manage the switchboard, update telephone rosters, and enter data into the prospect tracking system. Perform clerical and accounting duties as assigned, including making transaction receipts for sales or service. Work a flexible schedule including evenings and weekends in a fast-paced environment, adhering to dealership policies and background screening requirements.
Required Qualifications
- Must be able to speak clearly and pleasantly on the telephone
- Must convey the image of professionalism and competence to callers and in-person customers
- Strong communication skills with both customers and DARCARS employees
- Ability to speak, read and comprehend instructions, short correspondence, and policy documents
- Ability to converse comfortably with customers
- Requires the ability to sit for long periods of time
- Be able to work in a fast-paced environment
- Be a team player
- Must be able to work a flexible schedule, evenings and weekends
- Must be able to pass pre-employment screen (background)
- Must be able to pass background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN)
Desired Qualifications
- Ability to speak multiple languages is a plus!
- Previous customer service experience preferred but not required
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