Automotive Service Call Center - Porsche Boston
$45,000–$50,000 year
On-siteNatick, Massachusetts, United States
Natick, Massachusetts, United StatesOn-siteFull Time$45,000–$50,000 yearEnterprise
Full TimeEnterprise
Job Summary
Answer a high volume of inbound service calls while making outbound follow-up calls to clients. Schedule service appointments and provide information regarding availability. Maintain accurate records of all customer interactions. Follow our proven customer service processes and best practices to deliver exceptional customer service with professionalism, empathy, and enthusiasm. This role is part of the Centralized Service BDC at Asbury Automotive Group in Natick, MA, where you will receive paid training with nationally recognized customer service programs.
Required Qualifications
- Positive attitude
- Strong work ethic
- Excellent communication skills
- Customer service skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional demeanor
- Professional appearance
Desired Qualifications
- Previous customer service experience
- Retail experience
- Hospitality experience
- Call center experience
- Automotive experience
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