Automotive Service Advisor / Writer | Weekends Off | Waunakee
$75,000–$75,000 year
On-siteWaunakee, Wisconsin, United States
Job Summary
Greet every customer entering the facility with hospitality and respect, presenting the best repair solution clearly to ensure their satisfaction. Manage the store's workflow effectively while consistently selling services with honesty and integrity. Direct and coordinate customer service activities, including shuttling customers in branded vehicles, and ensure all repairs meet proper specifications. Maintain a positive team atmosphere by assisting colleagues as needed and communicating professionally on the phone. Build long-term relationships between the store, yourself, and the customer while working in a high-volume environment. Monday through Friday, 7am to 6pm, with a current driver's license and proficiency in automotive store applications required.
Required Qualifications
- Current driver's license
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
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