Automotive Service Advisor

Greet customers promptly, document vehicle issues accurately, and provide detailed repair and maintenance estimates. Coordinate with technicians to ensure efficient workflow while managing appointment scheduling and daily operations. Answer inbound calls, follow up with clients, and maintain high Service Experience Index scores. Build long-term customer relationships and promote retention through clear explanations of services, timelines, and costs. This role requires strong communication skills, multitasking ability, and a valid driver's license. Join a supportive team at a top-performing Ford dealership offering comprehensive benefits, paid training, and career growth opportunities within the dealership network.