Automotive Service Advisor (Service Writer Exp Required)- McCarthy Hyundai
On-siteLawrence, Kansas, United States
Job Summary
Greet customers, listen to concerns, and write detailed service orders based on their needs. Review vehicle reports for recalls and verify applicable warranties, then answer phones to schedule appointments and review recommended or upcoming services. Communicate with technicians throughout repairs to keep customers updated and provide cost estimates for mechanical and maintenance work. Maintain customer satisfaction scores at or above dealership standards while multitasking in a fast-paced environment. One year of service writing experience is preferred, along with strong communication skills and a desire to sell. Join the McCarthy Hyundai-Lawrence team, which offers medical, dental, and vision insurance, a 401(k) match, and closed Sundays.
Required Qualifications
- 1 year service writing experience
- Must be able to multitask and work in a fast pace environment
Desired Qualifications
- Reynolds and Reynolds DMS knowledge
- Excellent customer service skills
- Strong desire to sell
- Basic knowledge of automotive systems
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