Automotive Service Advisor
$60,000–$65,000 year
On-siteNew Holland, Pennsylvania, United States
Job Summary
Manage a team of technicians through scheduling and assigning work while providing quality, friendly, professional customer service. Communicate directly with technicians regarding the status of service work and estimated completion times to keep customers informed. Demonstrate behaviors consistent with company values in all interactions and comply with safety policies to ensure quality repair work meets dealership and factory standards. Maintain a valid PA driver's license with a good driving record and possess strong listening and communication skills. Requires 3-5 years of experience; salary range $60k-65k. Join New Holland Auto Group's award-winning service department featuring a highly productive parts department, 401K with match, and paid time off.
Required Qualifications
- 3-5 years experience
- Automotive Technical/Trade school degree
- High school diploma or equivalent
- Math, Reading and Basic Computer skills
- Excellent oral and written communication skills
- Professional appearance and work ethic
- Must have a valid PA driver's license with good driving record
- Must pass pre-employment testing which includes Background Checks, MVR, and Drug Testing
Desired Qualifications
- Strong listening skills
- Service advisor experience preferred
- Ford, Toyota, Chrysler, Dodge, Jeep, or Ram exprerience preferred
- Ability to learn new technology, repair and service procedures and specifications
- Enjoy working in a fast-paced environment
- Positive, friendly attitude, along with a customer service mentality
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