Automotive Service Advisor
$50,000–$80,000 year
On-siteSmithfield, North Carolina, United States
Job Summary
Assist customers with scheduling appointments and provide recommendations for necessary automotive services. Act as a liaison between customers and service technicians to ensure accurate communication and timely completion of service requests. Prepare and present service estimates, including detailed explanations of recommended repairs and associated costs. Maintain accurate records of customer interactions and service history while coordinating with the parts department for timely ordering. Handle customer inquiries professionally and stay up-to-date with current automotive technology and industry trends. This role requires prior experience in the automotive service industry, strong communication skills, and proficiency with computers. Classic Kia Smithfield offers competitive compensation ranging from $50,000 to $80,000 per year, dependent on experience, along with a comprehensive benefits package including health insurance, retirement plans, and paid time off.
Required Qualifications
- Valid driver's license
- Proficient computer skills
Desired Qualifications
- Prior experience in the automotive service industry is preferred
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