Automotive Service Advisor
$50,000–$100,000 year
On-siteTroy, Michigan, United States
Troy, Michigan, United StatesOn-siteFull Time$50,000–$100,000 year
Full Time
Job Summary
Write repair orders after verifying customer complaints and accurately communicate issues to ensure prompt, courteous service. Provide concierge support for all owner inquiries, answer technical questions about warranties and repairs, and work with technicians and parts departments to maintain quality. Take ownership of the customer experience by carrying out additional assignments and maintaining satisfaction scores at company standards. Adhere to all company policies, laws, and regulations while ensuring punctual, dependable performance in this full-time role.
Required Qualifications
- Organized and friendly personality
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Acceptable driving record and valid driver's license
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