Automotive Service Advisor

Manage and direct all service department activities, including overseeing up to ten employees and supervising technicians for inspections, diagnosis, and repair of domestic, European, and Asian vehicles. Deliver exceptional customer service by consulting clients, discussing pricing estimates, and promoting shop specials while building comprehensive repair orders and sourcing parts. Maintain inventory counts, ensure facility cleanliness and organization, and lead team training aligned with company values. This Store Manager developmental role at Midas focuses on driving quality services in retail tire sales and mechanical repairs, with a commitment to internal promotion and associate development.