Automotive Service Advisor
$41,600–$52,000 year
On-site · Orland Park, Illinois, United States
Job Summary
Direct all automotive and general service technicians in the shop; deliver exceptional customer service while listening and consulting customers; follow up with customers on services requested and estimated completion times; oversee complete vehicle inspections and build computerized repair orders with sourced parts; deliver and discuss pricing estimates and promote shop service specials; lead, manage, and train the team in alignment with company values; supervise up to ten employees; oversee inspections, diagnosing, and repair of domestic, European, and Asian cars and light trucks; maintain inventory and facility cleanliness; position is a Store Service Advisor developmental role with opportunities for growth within Midas.
Required Qualifications
- Minimum of 2 years store or service experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
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