Automotive Service Advisor (Main Shop) - Subaru
$70,000–$115,000 year
On-site · Philadelphia, Pennsylvania, United States
Job Summary
Automotive service advisor role at Ciocca Subaru of Philadelphia. Responsibilities include overseeing service orders and the drive lane to ensure prompt, courteous, and effective service; providing concierge support for owner inquiries; optimizing technician time allocation; answering technical questions about vehicle problems, warranties, services, and repairs; assisting in diagnosing vehicle problems and ordering parts/tools. The position offers commission-based pay ($70,000–$115,000 potential annually), full-time schedule including some Saturdays, PTO and holidays, and a comprehensive benefits package. Qualifications include a valid driver’s license, a clean driving record, and a proven track record of service and sales success with a strong focus on customer satisfaction. The employer emphasizes an equal opportunity workplace and opportunities for advancement.
Required Qualifications
- Valid driver’s license
- clean driving record
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Ability to oversee service orders and flow of drive lane
- Provide concierge support for owner inquiries
- Distribute work between technicians
- Answer questions about vehicle problems, warranties, services and repairs
- Assist in diagnosing vehicle problems and ordering parts/tools
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