Automotive Service Advisor - Infiniti
$295,298–$295,298 year
On-siteGreensboro, North Carolina, United States
Job Summary
Greet customers, write repair orders accurately, and recommend maintenance based on vehicle needs. Communicate estimates, coordinate repairs with technicians, and monitor vehicle status to provide timely updates. Review completed services, explain performed repairs, and build long-term customer relationships while maintaining accurate documentation. Assist in achieving department sales and customer satisfaction goals within a high-traffic service environment handling approximately 445 monthly repair orders. Join a family-owned group serving customers since 1933, offering a stable full-time role with rotating schedules and significant earning potential through commission-based compensation.
Required Qualifications
- Valid driver's license required
- Professional appearance
- Positive attitude
Desired Qualifications
- Previous Automotive Service Advisor experience preferred
- Dealership experience preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Proven ability to build customer relationships
- Strong organizational and computer skills
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