Automotive Service Advisor | Heritage Hyundai Towson
$31,200–$150,000 year
On-siteBaltimore, Maryland, United States
Baltimore, Maryland, United StatesOn-siteFull Time$31,200–$150,000 yearMid LevelLarge
Full TimeMid LevelLarge
Job Summary
Automotive Service Advisor/Service Writer responsible for delivering customer service, scheduling and managing service appointments and estimates, and addressing customer complaints within a high-energy dealership service department. Requires at least 2+ years of dealership service-writing experience, ability to read and interpret safety and maintenance documents, basic MS Office and computer skills, and solid knowledge of car function and operations. The role offers training, mentoring, and opportunities for career advancement with a broad benefits package and a defined salary range.
Required Qualifications
- 2+ years’ dealership experience in automotive service writing
- Reynolds Ignite experience, preferred
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills
- Working knowledge of basic car functions, characteristics, and operations
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