Automotive Service Advisor
On-siteMemphis, Tennessee, United States
Job Summary
Greet customers promptly, obtain vehicle information, and clearly report symptoms as described. Determine and recommend maintenance based on age, mileage, and history, then prepare accurate estimates for labor and parts. Establish follow-up times, monitor repair progress, and update customers frequently. Verify final invoice reconciliation with the repair order and explain all completed work and charges. This role offers six-figure compensation for top performers, with benefits including paid vacation, 401k matching, and an on-site mobile health clinic. Gossett Motor Cars, a leading privately owned dealer group in West Tennessee, provides extensive training and advancement opportunities within its expanding franchise network.
Required Qualifications
- Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
- Positive attitude
- Team player
- CSI focused
Desired Qualifications
- Sales experience is a plus
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