Automotive Service Advisor (full-time)
$80,000–$140,000 year
On-site · Albany, New York, United States
Job Summary
Automotive Service Advisor position at DePaula Chevrolet in Albany, NY, full-time. You will be the primary liaison between customers and the service department, communicating vehicle needs, explaining repair estimates and recommendations, scheduling service, and coordinating with technicians to ensure timely repairs. Key duties include greeting customers, assessing needs, preparing estimates, explaining services, managing service orders, and maintaining accurate records while delivering a professional, courteous customer experience. Requires strong communication, ability to work in a fast-paced environment, and a valid driver’s license. Benefits include health/dental/vision, life insurance, 401K with company match, PTO and holiday pay, employee discounts, and opportunities for growth.
Required Qualifications
- Valid driver''s license and clean driving abstract
- Strong communication and interpersonal skills
- Proficient with computer systems for managing service orders
- Basic knowledge of automotive systems and terminology
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