Automotive Service Advisor - Flow Toyota of Charlottesville
On-siteCharlottesville, Virginia, United States
EXPIREDCharlottesville, Virginia, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Manage customer service and sales interactions by listening to client needs, resolving conflicts with empathy, and prioritizing tasks in a fast-paced environment. Overcome objections and communicate effectively with customers, management, and staff while maintaining a professional demeanor. Ensure reliable transportation and meet the 45+ hour weekly schedule with Sunday closures. Pass pre-employment drug screening and complete ongoing training provided by Flow Automotive Companies. Join a team of 2,200 employees across 54 franchises dedicated to operational excellence and extraordinary personal service.
Required Qualifications
- Recent automotive Service Advisor experience
- Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
- Resilience, the ability to overcome objections
- The ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment
- Desire to succeed by listening to the needs of the customer
- Professional, in appearance and demeanor
- Reliable transportation
- Work schedule averages 45 +hours per week - closed on Sundays
- Applicants must pass a pre-employment drug screening
Desired Qualifications
- We prefer to promote from within our company
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.