Automotive Service Advisor - Flow Nissan of Statesville
On-siteStatesville, North Carolina, United States
Job Summary
Manage customer interactions, resolve objections, and prioritize daily service requests in a fast-paced environment. Listen to customer needs, communicate effectively with management and staff, and maintain a professional demeanor while multitasking. Recent automotive Service Advisor experience is required alongside strong sales and customer service skills. The role averages 45+ hours per week with Sundays closed. Applicants must have reliable transportation and pass a pre-employment drug screening. Flow Automotive Companies operates 54 franchises across North Carolina and Virginia, offering competitive earning opportunities, comprehensive benefits including medical and 401(k), and a scholarship program for employees' children.
Required Qualifications
- Recent automotive Service Advisor experience
- Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
- Resilience, the ability to overcome objections
- The ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment
- Desire to succeed by listening to the needs of the customer
- Professional, in appearance and demeanor
- Reliable transportation
- Work schedule averages 45 +hours per week - closed on Sundays
- Applicants must pass a pre-employment drug screening
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