Automotive Service Advisor - Flow Honda of Winston Salem
On-siteWinston-Salem, North Carolina, United States
Job Summary
Manage customer service and sales interactions by listening to client needs, resolving objections, and prioritizing tasks in a fast-paced environment. Handle daily service advisor duties including empathy, patience, and effective communication with customers, management, and staff. Maintain professional appearance and demeanor while utilizing multitasking skills to meet operational goals. Requires recent automotive experience, reliable transportation, and availability for a 45+ hour weekly schedule closed on Sundays. Join a team of 2,200 employees across 54 franchises committed to operational excellence and extraordinary personal service.
Required Qualifications
- Recent automotive Service Advisor experience
- Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
- Resilience, the ability to overcome objections
- The ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment
- Desire to succeed by listening to the needs of the customer
- Professional, in appearance and demeanor
- Reliable transportation
- Work schedule averages 45 +hours per week - closed on Sundays
- Applicants must pass a pre-employment drug screening
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