Automotive Service Advisor
On-site · Snellville, Georgia, United States
Job Summary
Automotive Service Advisor role at Five Star Ford Stone Mountain requires greeting customers, creating work orders, coordinating with technicians, providing repair estimates, and finalizing invoices. The position emphasizes delivering excellent customer service, managing time effectively in a high-volume environment, and collaborating with a team. Prior automotive experience or a passion for parts and mechanical knowledge is a plus; Ford experience is helpful but not required. Weekend availability may be needed. Comprehensive benefits and growth opportunities are offered.
Required Qualifications
- Excellent customer service and time management skills
- Strong attention to detail
- Strong interpersonal skills with ability to build a team and work as a team
- Ability to work Saturday’s when required
- Previous experience in the automotive trade or a passion for Parts and Mechanical knowledge would be an asset
- Reliable, motivated and driven to deliver quality workmanship and a superior customer experience
- Value a strong team-based workplace
- Flexible, patient and calm in a fast paced environment
- Focused on meeting goals and targets
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