Automotive Service Advisor
On-siteSullivan, Indiana, United States
Sullivan, Indiana, United StatesOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Welcome every customer with professionalism and enthusiasm, listening first before recommending repairs. Clearly explain vehicle maintenance and repair recommendations while keeping clients informed through proactive communication. Coordinate repairs with technicians and the parts department to deliver vehicles on time, building long-term relationships that drive repeat business. Maintain high customer satisfaction scores and strong retention by consistently accepting maintenance recommendations and fostering trust.
Required Qualifications
- High Customer Satisfaction Scores
- Strong Customer Retention
- Exceptional Communication
- Outstanding Organization
- Consistent Maintenance Recommendation Acceptance
- Repeat Customers Who Ask for You by Name
Desired Qualifications
- You genuinely enjoy helping people
- You communicate with confidence and professionalism
- You thrive under pressure and stay organized
- You don't wait to be told what to do—you take initiative
- You understand that honesty builds trust and trust builds lifelong customers
- You see every interaction as an opportunity to exceed expectations
- You believe details matter because customer experience matters
- People who love solving problems
- People who care about customers
- People who enjoy learning
- People who embrace accountability
- People who take pride in doing things the right way
- If you're motivated by growth, teamwork, and making a difference every day
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