Automotive Service Advisor
$36,920–$36,920 year
On-siteCedar Falls, Iowa, United States
Job Summary
Conduct automotive services and manage customer interactions in a sales-focused environment. Utilize the VAST system to set up work orders, schedule service, and communicate with the service department. Explain work orders and invoices to customers, perform retail cashier duties, and handle tasks such as installing batteries, balancing wheels, and performing oil changes. Demonstrate compliance with loss prevention and safety policies while interpreting vehicle inspection results to make service recommendations. Achieve Level I status through training and apply appropriate procedures for tire repairs and maintenance.
Required Qualifications
- Must have great communication skills
- Ability to pass pre-employment drug screening and background checks
- Ability to read and speak English
- Ability to effectively communicate with customers and coworkers
- Must be 18 years of age or older
Desired Qualifications
- Prior auto repair experience
- Prior retail experience
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