Automotive Service Advisor
On-site · Verona, Wisconsin, United States
Job Summary
The Service Advisor will perform automotive services in a timely and efficient manner while providing quality customer service. Associates will be trained to achieve Level I status. Assist customers with their purchases in a customer service and sales focused environment. Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department. Explain work orders and invoices to customers. Perform Retail Cashier Duties by obtaining and processing customer payments. Install batteries, balance wheels, repair and install tires when required. Perform oil changes using LOF procedures when required. Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures. Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.
Required Qualifications
- Must have great communication skills
- Ability to pass pre-employment drug screening and background checks
- Ability to read and speak English
- Must be 18 years of age or older
- Prior auto repair experience is preferred
- Prior retail experience preferred
Desired Qualifications
- Prior auto repair experience preferred
- Prior retail experience preferred
- Great communication skills
- Ability to pass pre-employment drug screening and background checks
- Ability to read and speak English
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