Automotive Service Advisor

Be the primary point of contact for customers from initial consultation to vehicle delivery. Accurately assess vehicle concerns, review multi-point inspections, and present clear, value-driven service recommendations. Maintain strong communication with customers and service technicians throughout the repair process. Ensure timely and organized documentation of estimates, repair orders, and warranty compliance. Collaborate closely with technicians and parts staff to ensure workflow efficiency and customer satisfaction. Full-Time Schedule: Monday, 7:30 AM – 7:00 PM, T,W,TH 7:30-6:00 Friday 7:30-5:00. Saturday Hours: Every 3rd 8:00-12:00. Minimum of 5 years of experience as a Service Advisor in an automotive dealership or repair center. Proficiency in handling customer interactions with professionalism, empathy, and clarity. Strong organizational skills and the ability to manage a fast-paced, high-volume service lane. Experience with CDK Dealer Management System (preferred). Valid driver's license and insurable driving record. High school diploma or equivalent required; college coursework preferred.