Automotive Service Advisor
$60,000–$65,000 year
On-site · Claremont, New Hampshire, United States
Job Summary
Automotive Service Advisor role focused on delivering a quality customer experience and driving service-lane traffic. Responsibilities include scheduling service department appointments, contacting no-shows to reschedule, following up with customers after appointments, monitoring customer satisfaction results, maximizing outcomes, and handling service counter overflow. Requires a high school diploma or equivalent, basic knowledge of vehicle mechanical operations, and strong written and verbal communication skills. Benefits include dental and health insurance, life insurance, EAP, 401(k) with employer match, direct deposit, and paid leave.
Required Qualifications
- High school diploma or equivalent required
- Must be able to read and comprehend instructions and information
- Basic knowledge of vehicle mechanical operations
- Professional personal appearance
- Excellent written and verbal communication skills
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