Automotive Sales Manager

Manage the activities of the sales staff to ensure sales goals are met and oversee showroom operations. Train, cross-train, and develop sales staff on best practices in follow-up communication and customer care. Maintain a high level of customer satisfaction by tracking sales efforts, monitoring progress to quotas, and maintaining accurate records of customer data. Ensure compliance with local, state, and federal regulations while utilizing CRM and DMS systems. This role requires proficiency with these tools and the ability to work in a fast-paced environment within a family-owned dealership operating for over 100 years.