Automotive Sales Advisor - BMW Pre-Owned & Service Center
$50,000–$100,000 year
On-siteMedford, Massachusetts, United States
Job Summary
Respond to online inquiries via phone and email, answer sales calls, and set appointments for customers visiting the store. Conduct test drives and vehicle walk-arounds while guiding clients through the complete buying process from initial contact to final sale. Build rapport to establish a customer network, follow up on inquiries and repeat business, and maintain relationships using the customer relations management database. Confirm appointments and provide product information with pricing. Maintain professional business attire and pass pre-employment screenings, including background and drug tests.
Required Qualifications
- Must have motivation to be successful
- Exhibit great customer service skills
- Must be able to create and maintain customer relationships
- Strong computer & phone skills
- Must be a minimum of eighteen years of age
- Must have a valid Driver's License
- Must be able to pass pre-employment screenings (background & drug test)
Desired Qualifications
- Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
- Bi-lingual is always a plus
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