Automotive Sales (60100)

Greet customers and assist them in identifying vehicles that meet their needs while ensuring a premium buying experience. Explain vehicle features, demonstrate operations in the showroom or on test drives, and communicate sales prices including tax, trade-in allowances, and discounts. Properly complete paperwork accompanying vehicle sales and provide complete reviews of vehicle features and benefits during the sale process and at delivery. Address customer concerns, engage customers after a sale for follow-up, and engage in business development. Maintain Customer Satisfaction scores at or above company and manufacturer standards while keeping the lot neat and orderly as a team.