Automotive Parts Counter Associate

Greet customers, determine their needs, and provide excellent customer service while promoting the sale of parts, labor, and accessories. Handle all parts telephone inquiries, establish payment methods, and process pertinent documents and associated parts. Actively identify related parts needed on repair jobs, advise customers of stocking status, and ensure department security for all parts and paperwork. Write purchase orders for parts and sublet work required from outside suppliers with management approval. Maintain parts in correct locations, run bin spot checks, and stay up to date on all training and certification. Responsible for pulling and stocking parts inventory, receiving money, and cashing out customers. Establish good communications between associates and report any issues to the department manager.