Automotive Parts Associate

Greet customers, determine their needs, and provide excellent customer service while handling all parts telephone inquiries and establishing payment methods. Manage parts distribution to service technicians, process pertinent documents, and ensure department security for all parts and paperwork. Actively identify related parts needed on repair jobs, advise customers of stocking status, and maintain correct inventory locations and bins. Write purchase orders for parts and sublet work requiring management approval, use the computer system to post sales and track lost sales, and run bin spot checks. Responsible for receiving money, cashing out customers, pulling and stocking parts inventory, and keeping the work area clean. Report any issues to the department manager and maintain up-to-date training and certification.